Privacy and Cookies Policy

Privacy Policy

Who we are

The Federation of Environmental Trade Associations (FETA) is the recognised UK body representing the interests of over 400 manufacturers, suppliers, installers and contractors within the heating, ventilating, building controls, refrigeration & air conditioning industry to policy makers and the wider public.

Our contact details

Name:                          Federation of Environmental Trade Associations Ltd
Address:                       2 Waltham Court, Milley Lane, Hare Hatch, Reading, Berkshire, RG10 9TH
Email:                           info@feta.co.uk
Telephone number:      0118 940 3416

The type of information we will collect

FETA will collect and process the following information:

  • Personal identifiers including name, company, address, email; telephone number

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you, or your company, for one of the following reasons:

  • Primary FETA member company contact
  • Representative of your company to FETA Association member meetings

FETA will use the personal data collected from you for the following purposes:

  • Notification of meeting arrangements
  • Circulation of Agendas and Minutes of meetings for groups for which you are a member
  • Circulation of information deemed relevant to you or your Company as a Member
  • Annual invoicing/letters/Annual Lunch information
  • We may give information to the FETA PR company, and other FETA authorised representatives and virtual mailing platforms, for specific purposes such as the circulation of newsletters, organising events, website list of members or conducting member surveys. The list of organisations is available from FETA at the contact details above and are designated as processors of the data.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting FETA using the details at the top of this policy.
  • We have legitimate interest as your company is a member of a FETA association.

How we store your personal information

Your information is securely stored.
We keep your name, company name, address, email and telephone number for as long as you are a member of FETA. We will then dispose of your information by deleting it from our database, including your website login, if applicable, if you leave.

Cookies and Google Analytics 

The Federation of Environmental Trade Associations uses cookies and Google Analytics to understand how visitors are using our website and to try and improve their experience.

Read the Google Analytics privacy policy here.

You may also opt out of allowing Google Analytics to use your data at any time by clicking here

You can choose which cookies the Energy UK website is allowed to by changing your browser settings.

Your browser’s security settings may allow websites to create and store cookies to a directory on your computer. Cookie files will not harm your computer and are used to aid website functionality.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at Federation of Environmental Trade Associations Ltd, 2 Waltham Court, Milley Lane, Hare Hatch, Reading, Berkshire, RG10 9TH, Email: info@feta.co.uk, Tel: 0118 940 3416 if you wish to make a request.  Please mark it for the attention of Chris Yates, Chief Executive.

FETA is registered as a data controller with the Information Commissioner’s Office under the registration reference Z5825135, details of which can be found here.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Federation of Environmental Trade Associations Ltd, 2 Waltham Court, Milley Lane, Hare Hatch, Reading, Berkshire, RG10 9TH, Email: info@feta.co.uk, Tel: 0118 940 3416.  Please mark it for the attention of Chris Yates, Chief Executive.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

Disclaimer

The material on this website is for general information only. Whilst FETA endeavours to ensure the accuracy and completeness of the contents of this website, it accepts no responsibility in respect of loss or damage occasioned as a result of reliance placed upon any part of its contents.

Version 1.2
August 2023

Cookies Policy

Who we are

The Federation of Environmental Trade Associations (FETA) is the recognised UK body representing the interests of over 400 manufacturers, suppliers, installers and contractors within the heating, ventilating, building controls, refrigeration & air conditioning industry to policy makers and the wider public.

Our contact details

Name:                          Federation of Environmental Trade Associations Ltd
Address:                       2 Waltham Court, Milley Lane, Hare Hatch, Reading, Berkshire, RG10 9TH
Email:                           info@feta.co.uk
Telephone number:      0118 940 3416

Use of Cookies

We use cookies on this website to:

  • recognise you whenever you visit this website (this speeds up your access to the website as you do not have to log on each time)
  • obtain information about your preferences, online movements and use of the internet
  • carry out research and statistical analysis to help improve our content, products and services and to help us better understand ur visitor AND/OR customer requirements and interests
  • make your online experience more efficient and enjoyable.

The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer [or other electronic device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally. In certain circumstances we may collect personal information about you—but only where you voluntarily provide it (e.g. by completing an online form) [or where you purchase goods or services from us.
In most cases we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with a service you have requested.

CONSENT

There is a notice on our home page which describes how we use cookies and which also provides a link to our privacy policy. If you use this website after this notification has been displayed to you, we will assume that you consent to our use of cookies for the purposes described in our website cookie policy and privacy policy.

THIRD-PARTY COOKIES

We work with third-party suppliers who may also set cookies on our website, for example Google Analytics. These third-party suppliers are responsible for the cookies they set on our site. If you want further information please go to the website for the relevant third party. You will find additional information in the table below.

HOW TO TURN OFF COOKIES

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to: www.aboutcookies.org or www.allaboutcookies.org.

Are you interested in becoming a member of one of the associations within FETA?